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Page 5
In Europe, the Germans have invested millions in research since
the mid-1990s. (Not surprisingly, that research told them to junk
their native phrase "Kundenindividuelle Massenproduktion"
in favour of mass customisation.) In Hamburg, C&A offers e-couture
for men's suits, with more than 30 smaller retailers offering it
throughout the country. C&A is part of a bigger European research
project: e-tailor. Funded in part by the EU, and involving companies
from Greece, Spain, France and Belgium among others, it aims to
explore and invest in new technologies. In Holland, www.passen.com
offers digital tailoring for men and women in Amsterdam, Maastricht
and the Hague.
Back home, this high-tech approach is available only to the armed
forces, where a military outfitter, Hobson and Sons, is successfully
e-tailoring officers' kit to the most stringent standard using full
mechanisation. (Dress trousers, for example, must hang so they touch
the third shoelace. The first or second is unacceptable.) The high
street, however, remains unchanged, although Selfridges, M&S,
and the Arcadia group, which comprises Topshop and Burton, have
begun feasibility studies. At present, a pair of black wool trousers
in M&S costs about £45; tailor-made, they might cost £80.
But as technology develops, prices will fall.
"The brave new retailing world is already here," says
Suzanne Tide-Frater, the head of fashion direction at Selfridges.
"It is all part of the search for individuality and it's the
end of being bog-standard. People have so much money to spend and
often they can't do it." She thinks the fashion market will
expand if mass customisation takes off. "There will be the
new bespoke market for basics, like a capsule wardrobe of essential
pieces that you order and wait for. That's investment dressing.
Then there will be the 'Oh-my-God-I-want-it-now' part. I call this
emotional fashion. That will always be ready-to-wear, offering instant
gratification.
The future certainly looks like being bespoke - part of a shift
towards the personal. Tom Ford at Gucci is introducing custom tailoring
this season, as is Alexander McQueen. But the mass market is largely
uncharted territory. What the industry analysts are talking about
is nothing less than the democratisation of fashion; the extension
of privilege. At last, the sans-culottes can have culottes that
fit. Not since Christian Dior brought in the New Look of 1947 with
his nipped waist and generous skirts, and Mary Quant the miniskirt,
has fashion contemplated such a seismic shift.
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