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Major Purveyor
Lands' End, which sought the deal, was founded in 1963 as a seller
of sailing equipment, but mushroomed over two decades into a major
mail-order purveyor both of clothes and home furnishings. The Dodgeville,
Wis., company cruised through the 1980s, ringing up annual sales
and profit gains of over 40% by selling traditional threads such
as khaki pants and rugby shirts. Stressing quality and value rather
than fashion fads, it won loyal customers by setting a new standard
for service: Calls to its phone centers were answered within 1.5
rings, merchandise was almost always available and orders were usually
shipped within a day.
Lands' End management will remain in place and it will continue
to operate from its Dodgeville headquarters. Chief executive David
F. Dyer, 51, will assume control of the Sears Internet business
and some small niche catalogs it kept when it closed the "Big
Book." Those had combined sales last year of about $500 million.
Sears's largest acquisition in a decade reverses course for Sears
Chief Executive Alan Lacy. When he took the post two years ago,
he indicated his intention to end his predecessor's emphasis on
"softlines" such as apparel and focus instead on well-known
Sears appliance and tool brands.
But in agreeing to acquire Lands' End, Mr. Lacy could bring more
luster to the retailer's softlines than did his predecessor, Arthur
Martinez, under whom Sears launched its "softer side of Sears"
advertising campaign.
The acquisition comes as pressure was building for Mr. Lacy to
unveil his growth plans. Since taking charge, he has focused on
widespread and deep cost cutting that has boosted the value of Sears
shares.
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